Maisie Threads values a personalized approach and prefers to have a consultation with customers via email. This consultation allows Maisie Threads to gather all the necessary information and details to create your bespoke and beautiful keepsake products. By communicating through email, Maisie Threads can ensure that they have a clear understanding of your requirements, fabric preferences, embroidery details, and any other specific requests. This collaborative process guarantees that your keepsake products will be crafted to your exact specifications and result in a truly unique and cherished creation.

To ensure a smooth ordering process and cover the expenses of materials for your bespoke product, Maisie Threads requires a 50% deposit at the time of placing your order. This deposit helps secure your reservation and allows Maisie Threads to begin procuring the necessary materials for your unique creation. The deposit amount reflects a commitment from both parties and enables Maisie Threads to provide you with a high-quality, custom-made product tailored to your preferences. The remaining balance will be due upon completion of the order.